Privacy Policy/HIPAA

Last Modified: February 18, 2021

ACCEPTANCE OF THE TERMS OF USE

The following terms and conditions, including the Privacy Policy set forth below, and any documents they expressly incorporate by reference (collectively referred to as these “Terms of Use” or this “Agreement”), govern your access to and use of the Phytest website, which is accessible by the public, and the Phytest portal, which is accessible only by registered users for billing and collection services, and any applications, content, functionality and services available on the Phytest website and portal (collectively, the “Service“), whether as a guest or a registered user.

PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE USING THE SERVICE. BY USING THE SERVICE OR CLICKING ON THE “I AGREE” BUTTON DURING REGISTRATION, YOU AGREE TO BE BOUND BY THESE TERMS OF SERVICE. AS A REGISTERED USER, YOU ARE ALSO AGREEING TO THESE TERMS OF SERVICE ON BEHALF OF AND FOR THE BENEFIT OF YOUR EMPLOYER.  YOU REPRESENT AND WARRANT THAT YOU HAVE THE NECESSARY AUTHORITY TO AGREE TO THESE TERMS OF USE ON YOUR EMPLOYER’S BEHALF. If you do not agree to these Terms of Use or the Privacy Policy, you must not access or use the Service.

Please print and keep a copy of this Agreement. Phytest may, from time to time, change the terms of this Agreement. It is your responsibility to review these terms each time you use the Service.

ACCESS

You are eligible to access and use the Phytest portal only if you are on the staff of a medical practice that is a party to a Billing Services Agreement with Phytest (a “Billing Services Agreement”). Subject to the terms contained herein, Phytest hereby grants you a limited, personal, non-transferrable right to access and use the Service; provided, however, that you may use the portal only during the term of the Billing Services Agreement, and such right of access and use shall automatically terminate upon termination of the Billing Services Agreement. You agree that you shall use the Service only in accordance with the terms of this Agreement, applicable law, and any additional rules, policies and procedures established by Phytest for use of the Service. By registering or using the Service, you represent and warrant that all information provided to Phytest in connection with this Agreement, including in the process of registration for the Service, is true, accurate and complete. You are responsible for installing and maintaining all equipment and systems necessary to access the Service and for paying all charges related thereto.

SECURITY AND PASSWORDS 

Access to the Phytest portal and certain other features of the Service may be enabled only by usernames and passwords. You shall maintain your username and password in strict confidence. In no event shall you share your username or password with any third party or allow another person to access the Service using your username and password. You shall notify Phytest immediately if you have any reason to believe that your username or password has been lost or compromised or misused in any way. You are fully and solely responsible for any and all use of the Service via your username and password. Phytest reserves the right to revoke or deactivate your username and password at any time.

ACCEPTABLE USE

You agree not to access or use the Service in an unlawful way or for an unlawful or illegitimate purpose or in any manner that contravenes this Agreement. You shall not post, use, transmit or store (a) a message or information under a false name; (b) information that is unlawful, libelous, defamatory, obscene, fraudulent, predatory of minors, harassing, threatening or hateful to any person; or (c) information that infringes or violates any of the intellectual property rights of others or the privacy or publicity rights of others. You shall not attempt to disrupt the operation of the Service by any method, including through use of viruses, Trojan horses, worms, time bombs, denial of service attacks, flooding or spamming. You shall not use the Service in any manner that could damage, disable or impair our services or networks. You shall not attempt to gain unauthorized access to any user accounts or computer systems or networks, through hacking, password mining or any other means. You shall not use any robot, scraper or other means to access the Service for any purpose.

OPERATION AND RECORD RETENTION 

Phytest reserves complete and sole discretion with respect to the operation of the Service. Phytest may, among other things withdraw, suspend or discontinue any functionality or feature of the Service. Subject to applicable law and to any applicable provision of the Billing Services Agreement, Phytest reserves the right to maintain, delete or destroy all communications and materials posted or uploaded to the Service pursuant to its internal record retention and/or destruction policies.

NON-DISCLOSURE AND CONFIDENTIALITY

In using the Service, you may have access to confidential information of Phytest and its licensors and suppliers that may include, but is not limited to, software, codes, technology, logic, techniques, formats, tools, designs, concepts, methods, processes, ideas, functional specifications, technical materials and information, and related documentation (“Confidential Information”).  You may also have access to protected health information and other information contained in medical records and other records available through the Service (“PHI”).

You agree to maintain and safeguard vigilantly the privacy and security of all Confidential Information, using security measures and controls that may reasonably be required from time to time by Phytest and its licensors and suppliers.

Each party to this Agreement shall be responsible for implementing and maintaining appropriate administrative, physical, technical, and procedural safeguards to protect the confidentiality, integrity, and availability of all Confidential Information and PHI, to protect against reasonably anticipated threats or hazards, and to prevent use or disclosure of Confidential Information and PHI accessed through the Service other than as permitted by this Agreement, a Business Associate Agreement, or required by law. Such safeguards shall comply with all applicable federal, state, and local requirements, including HIPAA, and with security measures and controls that may reasonably be required from time to time by Phytest and its licensors and suppliers. and both parties will use and disclose PHI only in accordance with all federal, state and local requirements, including HIPAA.

Without limiting the foregoing, you agree to undertake all necessary measures to ensure the privacy and security of all Confidential Information including without limitation: (i) to use the Service and the Confidential Information only as needed to perform your responsibilities as a healthcare provider; (ii) not to access, use or disclose any Confidential Information that you have no legitimate authorization to access, use or disclose; (iii) to restrict physical and system access to the equipment which contains Confidential Information or which gives access to the Service (such as by diligently locking and monitoring office premises and requiring password verification to gain access to desktop computers); and (iv) implementing all required policies and procedures to ensure compliance with the HIPAA rules and applicable state law.

You immediately shall notify, and cooperate fully with Phytest in the event you discover or suspect: (i) any unauthorized use of or access to the Service; (ii) any inappropriate use or disclosure of information contained in or obtained through use of the Service; (iii) the recognition or introduction of any virus, worms, trojan horses and other destructive items; or (iv) any Security Incident or Breach (as defined in the Security Standards for the Protection of Electronic Protected Health Information at 45 CFR parts 160, 162 and 164 and any applicable state law). In the event that a Security Incident or Breach occurs, you shall take affirmative steps to notify all affected parties of the Security Incident or Breach, to cure the Security Incident or Breach and prevent future Security Incidents or Breaches, and to mitigate the effects of the Security Incident or Breach.

TERMINATION

Phytest may suspend or terminate your access to the Service at any time, for any reason or for no reason at all. Phytest has the right (but not the obligation) to refuse to provide access to the Service to any person, agency or organization, or to prohibit any person, agency or organization from using the Service, at any time, for any reason or for no reason at all, in our sole discretion. Phytest reserves the right to change, suspend, or discontinue all or part of the Service, temporarily or permanently, without prior notice. Phytest reserves the right to delete or change any username or password at any time, for any reason or for no reason at all. You acknowledge and agree that all obligations relating to Confidential Information under this Agreement will continue after termination of this Agreement and termination of access rights hereunder.

INTELLECTUAL PROPERTY

The software, workflow processes, user interface, designs, know-how and other technologies provided by Phytest as part of the Service are the proprietary property of Phytest and its licensors, and all right, title and interest in and to such items, including all associated intellectual property rights, remain only with Phytest. Phytest reserves all rights unless expressly granted in this agreement.

All Phytest trade and service names, including, but not limited to “Phytest℠”, are trademarks of Phytest, Inc. All other brands and names are the property of their respective owners. Nothing contained in the Service should be construed as granting any license or right to use any trademark displayed on this site without the express written permission of Phytest or such third-party that may own the trademark.

Subject to the terms of this Agreement, Phytest hereby grants you a limited, revocable, non-transferable and non-exclusive license to use the software, network facilities, content and documentation on and in the Service to the extent, and only to the extent, necessary to access and use the Service.

The license granted herein does not permit you, and you agree not to: (a) modify, translate, reverse engineer, disassemble, decompile or create derivative works of the Service or allow a third party, whether directly or indirectly (including, but not limited to the direct or indirect use of wizards, agents, bots, or other utilities), to modify, translate, reverse engineer, disassemble, decompile or create derivative works of the Service; or (b) transfer, distribute, sell, lease, rent, disclose or provide access to the Service to any third party or use the Service to provide service bureau, time sharing or other services to third parties.

DMCA NOTICE

The Digital Millennium Copyright Act of 1998 (the “DMCA”) provides recourse for copyright owners who believe that material appearing on the Internet infringes their rights under U.S. copyright law. If you believe in good faith that materials appearing on this Service infringe your copyright, you (or your agent) may send us a notice requesting that the material be removed, or access to it blocked. In addition, if you believe in good faith that a notice of copyright infringement has been wrongly filed against you, the DMCA permits you to send us a counter-notice.  Notices and counter-notices must meet statutory requirements imposed by the DMCA. One place to find more information is the U.S. Copyright Office Web site, currently located at http://www.loc.gov/copyright.

In accordance with the DMCA, Phytest has designated an agent to receive notification of alleged copyright infringement in accordance with the DMCA. Any written Notification of Claimed infringement should comply with Title 17, United States Code, Section 512(c)(3)(A) and should be provided in writing c/o Phytest, Inc., 5909 Peachtree Dunwoody Road, Suite 900, Atlanta, GA 30328.

Please note: If you materially misrepresent that online material, product, or activity is infringing your copyrights, you may be liable for damages (including court costs and attorneys’ fees) and could be subject to criminal prosecution for perjury. We suggest that you consult your legal advisor before filing a notice or counter-notice.

LINKS

Areas of the Service may contain links to other websites. Please note that when you click on any of these links, you are entering another website for which we have no responsibility or control. The inclusion of any link does not imply affiliation, endorsement or adoption by us of the linked site or any medical or other information contained therein. We encourage you to read the terms and conditions, data-gathering practices and privacy policies of all linked sites as they may materially differ from ours. You agree that we shall not be responsible for any loss or damage of any sort incurred as a result of any such links or as the result of the presence of such links on this site. It is up to you to take precautions to ensure that whatever linked material you select is free of items such as viruses, worms, Trojan horses and other destructive items.

DISCLAIMERS

ACCESS TO THE SERVICE AND THE INFORMATION CONTAINED THEREIN IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT ANY WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, PHYTEST DISCLAIMS ALL WARRANTIES OF ANY KIND REGARDING THE SERVICE, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF TITLE, MERCHANTIBILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT.

WITHOUT LIMITING THE FOREGOING, PHYTEST DOES NOT WARRANT THAT ACCESS TO THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE, OR THAT DEFECTS, IF ANY, WILL BE CORRECTED; NOR DOES PHYTEST MAKE ANY REPRESENTATIONS ABOUT THE ACCURACY, RELIABILITY, CURRENCY, QUALITY, COMPLETENESS, USEFULNESS, PERFORMANCE, SECURITY, LEGALITY OR SUITABILITY OF THE SERVICE OR ANY OF THE INFORMATION CONTAINED THEREIN. YOU EXPRESSLY AGREE THAT YOUR USE OF THE SERVICE AND YOUR RELIANCE UPON ANY OF ITS CONTENTS IS AT YOUR SOLE RISK.

YOU SHALL BE SOLELY AND FULLY RESPONSIBLE FOR ANY DAMAGE TO THE SERVICE OR ANY COMPUTER SYSTEM, ANY LOSS OF DATA, OR ANY IMPROPER USE OR DISCLOSURE OF INFORMATION ON THE SERVICE CAUSED BY YOU OR ANY PERSON USING YOUR USERNAME OR PASSWORD. PHYTEST CANNOT AND DOES NOT ASSUME ANY RESPONSIBILITY FOR ANY LOSS, DAMAGES OR LIABILITIES ARISING FROM THE FAILURE OF ANY TELECOMMUNICATIONS INFRASTRUCTURE, OR THE INTERNET OR FOR YOUR MISUSE OF ANY PROTECTED HEALTH INFORMATION, ADVICE, IDEAS, INFORMATION, INSTRUCTIONS OR GUIDELINES ACCESSED THROUGH THE SERVICE.

LIMITATIONS OF LIABILITY

IN THE EVENT OF ANY PROBLEM WITH THE SERVICE OR ANY OF ITS CONTENT, YOU AGREE THAT YOUR SOLE REMEDY IS TO CEASE USING IT. UNDER NO CIRCUMSTANCES SHALL PHYTEST, ANY OF ITS LICENSORS OR SUPPLIERS OR ANY THIRD PARTY WHO PROMOTES THE SERVICE OR PROVIDES YOU WITH A LINK TO THE SERVICE BE LIABLE IN ANY WAY FOR YOUR USE OF SERVICE OR ANY OF ITS CONTENT, INCLUDING, BUT NOT LIMITED TO, ANY ERRORS OR OMISSIONS IN ANY CONTENT, ANY INFRINGEMENT BY ANY CONTENT OF THE INTELLECTUAL PROPERTY RIGHTS OR OTHER RIGHTS OF THIRD PARTIES, OR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF ANY CONTENT.

UNDER NO CIRCUMSTANCES SHALL PHYTEST, ITS LICENSORS OR SUPPLIERS OR ANY THIRD PARTY WHO PROMOTES THE SERVICE OR PROVIDES YOU WITH A LINK TO THE SERVICE BE LIABLE FOR ANY PUNITIVE, EXEMPLARY, CONSEQUENTIAL, INCIDENTAL, INDIRECT OR SPECIAL DAMAGES (INCLUDING, WITHOUT LIMITATION, ANY PERSONAL INJURY, LOST PROFITS, BUSINESS INTERRUPTION, LOSS OF PROGRAMS OR OTHER DATA ON YOUR COMPUTER OR OTHERWISE) ARISING FROM OR IN CONNECTION WITH YOUR USE OF THE SERVICE, WHETHER UNDER A THEORY OF BREACH OF CONTRACT, NEGLIGENCE, STRICT LIABILITY, MALPRACTICE OR OTHERWISE, EVEN IF WE OR THEY HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

YOU HEREBY RELEASE AND HOLD PHYTEST, ITS LICENSORS, SUPPLIERS AND PROVIDERS AND ANY THIRD PARTY WHO PROMOTES THE SERVICE OR PROVIDES YOU WITH A LINK TO THE SERVICE HARMLESS FROM ANY AND ALL CLAIMS, DEMANDS, AND DAMAGES OF EVERY KIND AND NATURE (INCLUDING, WITHOUT LIMITATION, ACTUAL, SPECIAL, INCIDENTAL AND CONSEQUENTIAL), KNOWN AND UNKNOWN, SUSPECTED AND UNSUSPECTED, DISCLOSED AND UNDISCLOSED, ARISING OUT OF OR IN ANY WAY CONNECTED WITH YOUR USE OF THE SERVICE. YOU WAIVE THE PROVISIONS OF ANY STATE OR LOCAL LAW LIMITING OR PROHIBITING A GENERAL RELEASE.

INDEMNIFICATION

Without limiting the generality or effect of other provisions of this Agreement, as a condition of use of the Service, you agree to indemnify, hold harmless, and defend Phytest, and its parents, subsidiaries, affiliates, licensors, suppliers and their officers, directors, affiliates, subcontractors, agents and employees (collectively, “Indemnified Parties” and each, individually, an “Indemnified Party”) against all costs, expenses, liabilities and damages (including reasonable attorney’s fees) incurred by any Indemnified Party in connection with any third party claims arising out of: (i) your failure to comply with any applicable laws and regulations; and (ii) your breach of any of your obligations set forth in this Agreement. You shall not settle any such claim without the written consent of the applicable Indemnified Party.

INTERNATIONAL USE

The Service is designed for and intended for users in the United States. Phytest makes no representation that the information and services provided on the Service are applicable to, appropriate for, or available to users in locations outside the United States. Accessing the Service from territories where the content is illegal is prohibited. If you choose to access the site from a location outside the U.S., you do so on your own initiative and you are responsible for compliance with local laws.

ELECTRONIC CONTRACTING AND NOTICES

You agree that we may send to you in electronic form any privacy or other notices, disclosures, reports, documents, communications or other records regarding the Service (collectively, “Notices”). We can send you electronic Notices (1) to the e-mail address that you provided to us during registration, or (2) by posting the Notice on the Service or otherwise through the site. The delivery of any Notice from us is effective when sent by us, regardless of whether you read the Notice when you receive it or whether you actually receive the delivery. You can withdraw your consent to receive Notices electronically by canceling or discontinuing your use of the Service.

PRIVACY POLICY

Phytest operates the www.phytest.com, www.phytest.org, www.phytest.net, api.phytest.org, reporting.phytest.org websites (“Site”) and provides the “Services.”

We are committed to ensuring that your personal information shared over our Site and/or Services is protected and kept confidential. By accepting these Terms of Use or providing information to us via our Site, you consent to the use and disclosure of personally identifiable information as outlined in this Privacy Policy.

Information Collection

Personal information or protected health information is information that includes, but is not limited to, identifying data such as name, social security number, address, contact information, as well as information about personal health issues submitted through the Services. This is the information we aim to protect.

We will only collect information that you voluntarily submit. We know that privacy is of the utmost importance. We vigorously believe in keeping confidential any and all personally identifiable information that identifies an individual whether or not it relates to an individual’s past, present, or future physical or mental health condition.

As a Business Associate of health care providers that are Covered Entities under the federal health care privacy and security rules (HIPAA and HITECH), we maintain protected health information (PHI) in compliance with these rules and our contractual obligations with health care providers. Currently our main focus is providing a platform to allow individuals to perform billing and collection functions for healthcare providers. We collect information solely for the purposes of providing the Services, marketing and promoting our Services to you and for market research data.

We assume you are giving consent to this information collection and use, but we also give you the opportunity to “opt out” of receiving direct marketing or market research information by emailing us at [email protected].

We maintain web logs to record data about all visitors who use this site and interact with the Services and we will store this information. These logs may contain IP address information, types of operating system you use, the date and time you visited the site, and information about the type of device you use to connect to the Services.

All web logs are stored securely and are accessible to a very limited number of employees and contractors, who have to adhere to strict guidelines regarding user data security and privacy.

Non-Personal Identification/Cookies Technology

What is a cookie? A cookie is a small data file that certain web sites write to your hard drive when you visit them. A cookie file, for instance, may collect user ID information while the user is navigating a site, but the only personal information a cookie can contain is information you provide. Your user ID or profile information is not stored in cookies.

How do we use cookie technology? We use it in the aggregate as opposed to using any personally identifiable information, to understand how our users collectively use our Site. This helps us continually improve our Site.

Most web browsers are set to accept cookies, but if you prefer not to receive cookies you can set your browser to warn you or refuse cookies all together by turning them off in your browser.

We may also use non-personal information to analyze data into useful information. This process of data mining is done in the aggregate, is non-personal, and allows Company to find correlations and patterns in the data.

Security of Information Collected

We use account information in a password-protected environment as a security measure to protect your data. We use administrative, physical and technical safeguards to protect data.  We maintain a high level of data protection via safeguards such as data backup, audit controls, access controls, and some data encryption. Our Site and the Services use industry standard SSL encryption to enhance security of electronic data transmissions. In addition, we urge you to take precautionary measures in maintaining the integrity of your data. Please be responsible in making sure no one can see or has access to your personal account and log-in/password information.

If you use our Site or Services through your employer’s computer network or through an internet café, library or other potentially non-secure internet connection, such use is at your own risk. It is your responsibility to check beforehand on your employer’s or such other site’s privacy and security policy with respect to Internet use.

We are not responsible for your handling, sharing, re-sharing and/or distribution of personal health information. Moreover, if you forward personal health information electronically to another person on or off the Site or Service, we are not responsible for any harm or other consequences from third party use or re-sharing of such information.

Self Review Of Data And Ability To Delete Your Account Information

You may submit a request to delete any personal information and to de-authorize the collection of personal information about yourself in the future by sending us an email at [email protected].

Third Party Sites/Trusted Relationships

As noted above, the Company is a Business Associate of health care providers under HIPAA and we share information with health care providers who provide services to individuals, and they share information with us, for purposes related to treatment, payment and health care operations, and otherwise as agreed or authorized by such providers.

Our Site contains links to other sites. We do not share your personally identifiable information with those sites (unless you specifically authorize such sharing) and are not responsible for their privacy procedures. We seek to work with trusted partners and organizations that will adhere to similar privacy and ethical standards. However, we encourage you to learn their particular privacy policies.

We disclose personally identifiable information about you as required or permitted by law, including complying with legal process (for example, we may disclose your information as necessary to comply with an authorized civil, criminal or regulatory investigation). We fully cooperate with law enforcement agencies in identifying those who use our services for illegal activities and may, in our sole discretion, disclose personal information or other information to satisfy any law, regulation, subpoena, or government request. We reserve the right to release personal information or other information about users who we believe are engaged in illegal activities or are otherwise in violation of our Terms of Use, even without a subpoena, warrant or court order, if we believe, in our sole discretion, that such disclosure is necessary or appropriate to operate our web site or to protect our rights or property, or that of our affiliates, or our officers, directors, employees, agents, third-party content providers, suppliers, sponsors, or licensors. We also reserve the right to report to law enforcement agencies any activities we reasonably believe in our sole discretion to be unlawful. If we are legally compelled to disclose information about you to a third party, we will attempt to notify you by sending an email to the email address in our records unless doing so would violate the law or unless you have not provided your email address to us.

Children

We do not knowingly allow individuals under the age 18 to create accounts that allow access to our Site.

Changes To This Privacy Policy

We may amend our Privacy Policy in the future. In the event changes are made, we will be sure to post changes at the Site and at other places we deem appropriate.

Questions Or Suggestions

If you have any questions or suggestions on ways we can improve our privacy policy with respect to personal information, please email us at [email protected].

MISCELLANEOUS

This Agreement shall be governed by the laws of the State of Georgia without regard to its rules on conflicts or choice of law. You hereby consent to the exclusive jurisdiction of the courts of the State of Georgia for the judicial enforcement or resolution of any dispute based upon or relating to this Agreement. This Agreement constitutes the sole Agreement between you and Phytest relating to your use and our provision of the Service and the subject matter hereof, and no representations, statements or inducements, oral or written, not contained in this Agreement shall bind either you or Phytest. Any of the terms of this Agreement which are determined to be invalid or unenforceable shall be ineffective to the extent of such invalidity or unenforceability, without rendering invalid or unenforceable any of the remaining terms of this Agreement or affecting the validity or enforceability of the Agreement as a whole. Failure to insist on performance of any of the terms of the Agreement will not operate as a waiver of any subsequent default. No waiver by Phytest of any right under this Agreement will be deemed to be either a waiver of any other right or provision or a waiver of that same right or provision at any other time. You may not assign, transfer or delegate your rights or obligations hereunder, in whole or in part. This Agreement shall be binding upon and inure to the benefit of each of the parties and the parties’ respective successors and permitted assigns. Except as otherwise specifically provided herein, this Agreement may not be modified, supplemented, qualified, or interpreted except in writing signed by the parties.

A printed version of this Agreement and of any related notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this Agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.

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Laboratory Tests Managed Annually

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Lab Tests Annually

David Crane

Co-founder

After years of leadership in the lab industry, David co-founded Phytest in 1998. His current responsibilities include overseeing the company's strategic direction, opening new lines of business and maintaining existing client relationships, and providing oversight to sales efforts in primary and new business lines.

Prior to Phytest, David served as chief operating officer at Southeast Gynecologic Oncology. He was also a partner at MedTest, a laboratory servicing the home health sector, before selling the company. He also held positions at Coram Healthcare and Merrill Lynch. 

David holds a bachelor’s degree in business administration in finance from the University of Florida and a master’s in business administration in finance from Georgia State University.

David is married to Dr. Jessica McCluskey Crane, a retina surgeon, and they have four sons and two golden retrievers. When he’s not in the office, David enjoys golf, tennis, platform tennis and water sports.

Wade McKenzie

Co-founder

As co-founder, Wade has been a driving force behind Phytest from the very beginning. He is currently responsible for the overall operation and performance of the company. He not only stewards the delivery of world-class customer attentiveness, led by a team of skilled professionals but also Phytest’s technologically advanced business processes and solutions. 

Prior to Phytest, Wade held leadership roles at Anheuser-Busch, Sawyer Ferguson Walker and J Walter Thompson. Wade served in the Marine Corps for four years and has a bachelor’s degree in advertising from the University of Florida. 

Wade is married with two children and one dog. 

Bill Pappas

CHIEF OPERATING OFFICER

Bill joined Phytest in 2002 and helps guide the company’s talented revenue cycle, technology, client satisfaction and patient experience teams. He also works closely with Phytest customers to develop and enhance custom solutions. Before joining Phytest, Bill held operations and project management leadership positions in the financial services and digital marketing industries.

Bill holds a bachelor’s degree from Boston University’s Questrom School of Business. He is also a registered civil mediator in the state of Georgia with a focus on resolving personal, healthcare and employment-related disputes.

A resident of the Summerhill neighborhood of Atlanta, you can find him exploring the city with his two kids, running, biking or playing pickup soccer. 

Kathy Wood

CHIEF FINANCIAL OFFICER

As CFO, Kathy provides leadership, direction, and management of the finance and accounting team, which handles all reconciliations and reporting for our clients.

Kathy has more than 20 years of experience in the healthcare accounting industry. Prior to joining Phytest in 2016, Kathy was a senior accounting manager for Cotiviti, a leader in healthcare payment policy and analytics, and the controller of the outsourced accounting services division of Aprio, one of the largest regional accounting firms in Atlanta.

She graduated from Lee University with a bachelor’s degree in accounting.

Kathy is married and a dog mom to Bingo. She enjoys international travel, photography, fitness, and time with family and friends.

Greg Perini

DIRECTOR OF BUSINESS DEVELOPMENT

Greg manages new business development at Phytest, focusing on new client acquisition, strategic partnerships and overall growth initiatives for the company. Greg has served in healthcare leadership roles for more than 25 years, with expertise in sales, business development and operations at both the regional and national level.

Throughout his career, Greg has led growth efforts in laboratory and physician revenue cycle management and the home health industries. His experience includes strategic plan development, building brand awareness and market share and implementing process and financial performance improvement initiatives.

Greg earned a bachelor’s degree in management from Ramapo College of New Jersey and a master’s in business administration in finance from Seton Hall University.

He is married with two children and enjoys college football, mixed martial arts, golf and gardening.

Mat Jimmerson

Mathew Jimmerson

DIRECTOR OF TECHNOLOGY OPERATIONS

Mathew leads Phytest’s ongoing technology innovation initiatives that explore the latest in healthcare technologies and our proprietary automated intelligence engines. He has successfully created Phytest’s revenue cycle management services into a technology platform that is easy to use and reduces the human element of failure. He also leads our internal team of highly talented engineers and support staff.

Prior to joining Phytest in 2008, Mat founded and operated Comp-Med Solutions, Inc., a small technology firm based out of Ft. Lauderdale, FL which provides dental offices with a turnkey solution to seamlessly convert all paper and analog systems to digital. He has more than eighteen years of experience in healthcare technology and operations.

When Mat is not innovating, you can find him somewhere in the woods with his wife and three children. He enjoys kayaking, camping, hiking and spending time with his family.

Chuck Womble

DIRECTOR OF REVENUE CYCLE OPERATIONS

Chuck joined Phytest in 2020 and oversees the billing and collections for our customers.

While attending college, Chuck also worked full-time at LaGrange Internal Medicine, where he managed the billing and collections department for six doctors over eight years. Later, he worked for Medic, an ambulatory and EHR software vendor, where he implemented the Medic PM and Tiger practice management software. He also has experience working with Misys Healthcare Systems, where he provided in-depth training on software platforms and improved their collections, and Allscripts, where he was a software product specialist.

He has a bachelor’s degree in business administration from LaGrange College.

Chuck and wife have been married for more than 30 years, and the two have known each other since kindergarten. They have two children, Garrett and Abby.